Your privacy is important to us. This policy outlines how Icydunex collects, uses, and protects your personal information. When you use our website, you agree to the practices described in this policy.

What Information We Collect

We collect information to process your orders, provide customer support, and improve your shopping experience.

• When you place an order: We collect your name, email address, shipping address, and payment information.
• When you create an account: We collect your name and email address. You can also save your shipping address and order history.
• When you contact us: We collect the information you provide in your messages, such as your name and email address, to help us respond to your questions.
• Website Usage Data: We automatically collect data about your visit, including your IP address, browser type, and how you navigate our site. This helps us understand what products are popular and how to make our site better.

How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your personal and payment information to fulfill your orders, send shipping notifications, and provide receipts.
• To Improve Our Services: We use data about your shopping habits and website usage to personalize your experience, recommend products, and improve our website’s functionality.
• For Communication: We use your email address to send you order updates, customer support responses, and, with your permission, marketing emails about new products or promotions. You can unsubscribe from these at any time.

Data Security

We take your security seriously. We use standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. All sensitive data, such as credit card information, is processed through secure, third-party payment gateways. We do not store your credit card details on our servers.

Cookies

We use cookies to enhance your shopping experience. Cookies are small data files stored on your device. We use them to:

• Remember items in your shopping cart.
• Recognize you when you return to our site.
• Track your browsing behavior to offer relevant product recommendations.

You can disable cookies in your browser settings, but please note that some parts of our website may not function correctly.

Who We Share Your Data With

We only share your data with trusted partners essential for running our business, such as:

• Payment Processors: To securely process your payments.
• Shipping Carriers: To deliver your orders.

We will never sell your personal information to third parties. We may also share data if required by law or to protect our rights and safety.

Your Rights

You have the right to access, edit, or delete your personal data. If you have an account with us, you can manage your information directly in your user profile. To request a copy of your data or to have it deleted, please contact us at privacy@icydunex.com.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@icydunex.com.